The price paid for the quality of the car we got is questionable! The car was almost 10 years old!

We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.

They didn't have a full-size car vehicle so upgraded me to an SUV.

Like: the driver for pick up and back to the airport I give him a ten plus

Like: We loved that we for a feee upgrade. The service was terrific.
Dislike: I knew in advance that there was an airport shuttle that we needed to call when we arrived but don’t remember reading that in the write up When booking