Queued for a long time, the car they gave me seemed biased by ethnicity. I got a Ford, smaller than what I reserved and not easy to handle. There was a Suburban parked in the lot but they wouldn't give it to a Chinese person. Do not use this company!

The staff informed us that the reserved car only had basic insurance and asked if we needed additional coverage. After we declined, they did not push us further, only reminded us to drive carefully at our own risk. There were few compact cars available, but the small car was very economical, only consuming two fuel bars over two days. A $10 refuel before returning the car was enough to fill it up. Not opting for a full tank return was a wise decision. Upon returning the car to the store, they checked the fuel level and vehicle condition, and told us we were good to go within a minute. Very efficient.

Fast processing, simple return procedures. Nice.

Not bad, but the staff weren't great at math. Their attitude was okay.

The queue was very slow, but the return process was quite fast.