Fez-Chefchaouen-Tangier

Very satisfied, highly efficient, no hidden agendas.

Reasonable prices, thoughtful tips, and offline maps deserve a thumbs up.

Very convenient and fast. The deposit was returned in three days.

We spent an hour looking for the rental company at the airport, asked several people, went back and forth between Terminal 2 and Terminal 1 twice. Everyone said there was no such thing as Keddy by Europcar. Finally, one person told us just to look for Europcar, not Keddy by Europcar. That's how we finally found the rental office. Exhausting!

I have previously rented cars from Sixt, Budget, and Hertz, and had excellent experiences. However, renting from Europcar this October was frustrating twice. In February, I rented Europcar vehicles through a rental company at Madrid Airport in Spain and at Tangier Airport in Morocco, with a super full insurance and fully paid upfront. On October 6th, when I arrived at Tangier Airport in Morocco to pick up the car, the Europcar staff did not acknowledge the rental company or the super full insurance. He demanded that I: 1. Purchase additional insurance, otherwise, I would be responsible for any damages. I firmly refused. 2. Pay a deposit of 24,000 dirhams (approximately 2,400 euros) or I could not take the car. I had no choice but to pay the 2,400 euros with my credit card!! I faced the same situation at Madrid Airport in Spain. Will I dare to use Europcar again in the future?!