The counter staff was good, did not try to sell additional unnecesssary insurance. Prompt service, car was ready. I did not get the car though. I booked an estate but got a small-medium SUV. Not sure if its an upgrade. In any case the most important to us was the luggage space. Thankfully we were able to just about squeeze ours in. I specifically booked an estate for the purpose of the luggage space.
About QEEQ:10.0/10
I am happy with the level of engagement even after booking. I was reminded 9f my booking, pick up and drop off process and locations. All very clear and makes it feel like I am not left on my own after the booking.
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