Pearson-Waterloo-Niagara Falls-Buffalo-Waterloo-Toronto

Convenient

To be honest, the service from the Black staff was really average. We were the only customers, yet we had to wait for a long time with no apparent reason. The agent worked silently with a stern face, and when we asked a few questions, he seemed irritated. At the end, he tossed the car keys on the desk, mentioned where the car was parked and left. No one accompanied us to fetch the car, so we spent quite some time in the garage looking for it. It felt too casual.

The staff was very attentive and enthusiastic.

I booked a car for 11 o'clock, but when I arrived, they said there were no cars available. The car I booked wasn't returned on time, so they had to reschedule. Fortunately, I got the car by 1 PM. There were no aggressive sales pitches as rumored. The return process was very simple and quick, everything was done within five minutes. Overall, it was a good experience.

Dostaliśmy auto z wyższej półki. Lepsze, większe i wygodniejsze, za te same pieniądze.