It was terrible. I had to wait in line for 45 minutes to pick up the car. My original pick up time was 19:30, but I only got the car at 20:20. They forced me to buy insurance. The staff said I could return the car by 20:20 the next day because the delay was their fault. When I arrived at 20:15 the next day, the store was already closed. The following morning, I received an email charging me an extra day's fee.
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