Snow tires not included during snowy weather! Additional $25 per day required.

Long waiting time. Pushing insurance sales

The rental company swapped the original Grand Cherokee for a Dodge Journey without any discount, which is quite disappointing.

Overall dissatisfied. The upselling at the counter was expected, the slow car handover was tolerable, but the additional charges were unacceptable. I clearly declined extra services at pickup but was still charged for them. Due to time constraints, I couldn't argue upon return. Managed to get part of the charges refunded through the rental platform, but there were still unclear charges.

The process pretty much went smooth but did have a time finding the drop off location. Parked in one spot only to be told that I needed to move it around. Also we chose to bring car back empty as they explained it was much cheaper as they got a deal at 93 cent. Overall I would certainly use Thrifty again as by far the cheapest. I did book it very early on, like March, for our trip in September.

Easyrent cars went smooth. Quick easy booking on line and customer service was polite when I called.