Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

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Andre Isabel

United States

Reviewed: Sat, Sep 10, 2022

About Budget: 6.0 /10

Lack of transparency in charges

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Eugene Priestley

United States

1 days rental

Reviewed: Sun, Jul 15, 2018

About Budget: 6.0 /10

The attitude was average, they kept trying to get me to upgrade the car. I suspect the car I reserved wasn’t available. In contrast, big companies like Enterprise would directly upgrade the customer.

Natalie Springhall

United States

1 days rental

Reviewed: Fri, Aug 17, 2018

About Budget: 10.0 /10

No lines. Requested to return the car in Las Vegas last minute and it was smoothly resolved

Matt Eva

United States

1 days rental

Reviewed: Fri, Jul 21, 2017

About Budget: 2.0 /10

They did not provide the reserved vehicle and took advantage of our lack of English skills to overcharge us. Even though we refueled the car and confirmed it with the inspection agent, we were still charged an extra $20 for supposedly not refueling it. After complaining to the manager, the receipt was corrected. The manager said we would be refunded, but since it was a credit card authorization, we have to wait for the billing cycle to know if we were really refunded.

J.Goh

United States

1 days rental

Medium SUV | Ford Escape or similar

Reviewed: Mon, Nov 18, 2019

“Easyrentcars.com GREAT; Budget Rental not so good.”

About Budget: 10.0 /10

I rented a Ford Escape. The counter staff suggested that they would try to see if they could upgrade our car for free. They helped us upgrade to a Toyota 4Runner which was great. The staff claimed it would be free. But I was charged the upgrade free in the end which I overlooked in the small print and signed for.

About QEEQ: 10.0 /10