The rental company is dishonest, blaming me for a broken lock after the return. They sent a written letter immediately, which was likely pre-prepared. Avoid this company at all costs.
The overall service was good. However, after returning the car, I wanted to check the detailed bill but couldn't reach the rental company. Nevertheless, the platform's after-sales service was very responsible and helped to resolve the issue.
The vehicle wasn't checked for ADBLUE upon delivery, which caused it to not start. The roadside assistance was extremely slow and poor – waited 5 hours. They claimed to have emergency assistance, but I had to call a taxi myself and was promised reimbursement which never happened.
We had a great experience. Courteous staff, nice car.
About QEEQ:10.0/10
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