I will never use this rental company again. They refused to refund when I didn't pick up the car. This third-party company has unfair policies. There's no need to use this service; it's more convenient and cheaper to rent directly at the airport. Terrible app.
I booked an Audi but got a SEAT instead. They bait and switch, and I was forced to buy additional insurance at the rental store; otherwise, they wouldn't give me the car.
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