EasyRentCars was great. Fox rent a car tried to scam me!
L.Richter
United States
Reviewed: Sat, Jun 15, 2019
About FOX RENT A CAR:7.0/10
The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!
About QEEQ:9.0/10
Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.
Tuvimos que gastar más porque la camioneta no era 4X4 y nos dieron una Jeep que era 2021 pero no estaba en buenas condiciones, temblaba cuando la sacamos a carretera.
“Fox Rental Cars is a Scam. Don't fall for the good prices because you won't get the car you paid fo”
About FOX RENT A CAR:6.0/10
They refused to give us the rental car we had chosen and then were very aggressive when we insisted that they give us the midsize SUV we rented instead of a compact car. Horrible service at the counter despite telling them that I needed to get on the road to rush to a family medical emergency. I will never rent with them again.
“I have been renting cars and flying for years and I have NEVER experienced such poor service.”
About FOX RENT A CAR:5.3/10
The car had plenty of room but the service was the worst I have ever experienced. The management at the denver location could have cared less about any issues with my rental. She even walked away from me while I was talking.
“Exterior filthy, inside ok, service was pretty good.”
About FOX RENT A CAR:5.7/10
Car was filthy. Inside was ok. Outside looked like someone went mud running in it and hadn't washed it for months. Counter rep was very nice. Had to wait a while in line. Must have been a peak time.
“From the beginning to the end this was the worst ever car rental.”
About FOX RENT A CAR:2.3/10
Worst customer service ever
Tried to extend twice(the night of being late and the next morning)
Dropped of the car and it was an extra $200!!!
Tried to use my debit card for the extension and they wouldn’t do it while I was the location in denver like customer serevixe said I could.
On top of all that, I picked up the car and drove into bad snow weather and had to purchase windshield fluid and pull over every 5 miles to clear my windows so I could see!
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EasyRentCars was great. Fox rent a car tried to scam me!
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