Wanted to return the car a few hours later, but they said it would cost an extra couple of hundred pounds. Since they subtract the original price from what the rental company charges, it's very unreasonable and inflexible. Upon returning the car, they said the rental price did not include taxes, an additional 20% tax had to be paid :(

Good

Good service attitude

The agent at the check in desk was very helpful.

I had a query that required me to call QEEQ. The agent was courteous and helpful and answered my query.

Problem with the bonnet catch so alarm kept going off and had to call the AA out to the vehicle. Should have cost 7 pounds to fill the car back up to full when dropped off, however I received an additional charge of 28 pounds on my credit card. That would have almost filled the tank!