They immediately tried to sell insurance and push a daily EZpass fee. The car was quite old, and I had to change the car three times before getting the model I reserved. I won't rent from Thrifty or Dollar again.
When returning the car, they didn't explain the reason but charged over $180. I only found out after getting home and seeing the credit card charge. I contacted customer service, but no one responded. The service is particularly poor. I will never rent a car from this company again. It's better to spend a bit more and go with a reputable company.
The service was pretty good, the car pickup was quick. I recommend adding an E-ZPass, it's essential in the East as many places don't accept cash. It's almost impossible to get around without it.
Terrible experience, chaotic management. Bought a Z-pass but still had to pay tolls on the road and additional charges upon return. Ended up paying over $50 in fees, including $15 management fee for each of the 3 transactions, totaling $45. Fortunately, the rental platform helped recover over $40.
Everything went fine. The car was perfect and the staff was very efficient.
The only little problem I experienced was a long waiting time at Boston airport but I was anyway satisfied
About QEEQ:9.0/10
I found the best rate and I was also positively surprised by the fact that I didn't had to pay anything in advance
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