Although staff at the pick up location was professional and friendly, they were understaffed. Also, unfortunately there wasn't any small cars left for me, I had to go with a mini van, not very eco friendly...
Overall, it feels above average. I had already purchased full insurance, and my previous rental company didn't even ask me about insurance, they just handed me the keys. However, the staff at HERTZ still asked if I wanted to buy insurance, and I explained that I already had it. Thankfully, they didn't push it further. Also, I don't quite understand why, but the previous rental company only made a symbolic charge of one unit of local currency on my credit card, while HERTZ charged over 300. I'll have to check my statement later to see what's going on.
Excellent experience and smooth process from pick up to return
About QEEQ:10.0/10
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