1. We booked a Jeep, but we were given a Japanese car. 2. The Chinese representative had a bad attitude and argued with the customer about the fuel issue. The car was not above F when we picked it up, but they insisted it had to be above F when we returned it. We had to refuel at 10 PM.

Very bad service. This owner should not work in services field as he does not provide any. No one showed up at the drop off warehouse therefore I informed them 4 days before, by phone and confirmed time and day for returning the car As no one was on site "the drop off day" I phoned them 5 times +one text and no courtesy to at least acknowledge. I will never book again with them for sure.

Really lovely staff, and smooth transaction and great value for money

They took $3000 deposit which is inconvenient. Moreover refund takes around 14+ business days as they suggested .

Very helpful staff and easy pick up / delivery back to airport. Low miles vehicle