Paid extra for snow tires but received all-season tires. The store clerk said all-season tires are better than snow tires. Don't know if they were uninformed or pretending. However, they agreed to switch the car as compensation, so it was eventually resolved.

The owner is Chinese and very gentle. However, it was the first time I encountered the need to check the car from all angles when renting it. The owner said it was because I didn't choose the express rental option, which I didn't understand. Nevertheless, the owner was quite nice. We agreed to return the car at a gas station, and even though I was late, the owner answered my questions about ice wine.

Convenient and fast

The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied

The booking platform was user friendly. I could easily filter the results and book exactly what I wanted.

This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.

Will definitely use this website again. Wish this existed a few years earlier.