The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.
About QEEQ:10.0/10
The booking went very well & cannot provide any improvement - have no problem using you again & recommending to friends.
The owner is Chinese and very gentle. However, it was the first time I encountered the need to check the car from all angles when renting it. The owner said it was because I didn't choose the express rental option, which I didn't understand. Nevertheless, the owner was quite nice. We agreed to return the car at a gas station, and even though I was late, the owner answered my questions about ice wine.
This was the worst rental experience i've ever had. I expected a company with capabilities like a national chain and got a company with no shuttle, no english speakers, and about 15 minutes away from the airport in a different part of town.
Like: good quality/price Dislike: It took more than a month and a call from me to get my deposit of 1000$ back...
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Customer Service
Nice car, very efficient, polite and courteous.
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View more >Dislike: It took more than a month and a call from me to get my deposit of 1000$ back...