The service from Miss Li in the South Island was excellent. She was very enthusiastic and patient. It was a great car rental experience! I will definitely rent from this company again when I visit Christchurch next time!

The service attitude was good, but the cleanliness of the car needs improvement!

When the staff came to pick us up, they informed us that the car we had booked was not available and offered us a Hyundai SUV instead. Later, we found out that the car we initially booked had serious safety issues and was nearly written off after an accident! I think the staff should have informed us earlier. However, after communicating and negotiating through QEEQ, our issue was eventually resolved. They were quite good at solving problems.

This seems like a part time operation. There were poor directions on where to be picked up at the airport. Then we were driven to an office park where the paperwork was filled in by hand. Turns out the pick up car was our rental car. Windows were very dirty. Otherwise car performed well. Drop off information was incomplete and we dropped off car an airport parking lot.

Upgraded. Good car. Excellent staff. Smooth process. Recommended

Easy booking process. Recommend