The service from Miss Li in the South Island was excellent. She was very enthusiastic and patient. It was a great car rental experience! I will definitely rent from this company again when I visit Christchurch next time!

The windshield washer fluid was empty, and no water could be sprayed out. However, during the car inspection, the staff did not honestly mention this. It wasn't until it rained after driving out that this issue was discovered. This is an integrity issue.

The store staff were very serious and friendly.

The drop off went badly and the guy tried to tell us we had got a stone chip on the window so he wouldn’t drop us back to the airport for ages

This seems like a part time operation. There were poor directions on where to be picked up at the airport. Then we were driven to an office park where the paperwork was filled in by hand. Turns out the pick up car was our rental car. Windows were very dirty. Otherwise car performed well. Drop off information was incomplete and we dropped off car an airport parking lot.