From Christchurch - Kaikoura - Lake Tekapo - Mount Cook - Wanaka - Twizel - Arrowtown - Glenorchy -

Picked up the car immediately without any wait

Despite arriving past the pickup time, they waited for us, but everything was quite casual and the car was in poor condition with 140,000 km. They just gave us the contract, took a photo, and handed over the keys. The staff member, who was Indian, left brusquely. The car had only half a tank of fuel, and we returned it with an extra bar.

Very good

It's hard to describe this car rental experience. First of all, our pick-up and drop-off times were outside the company's regular business hours. For pick-up, a young guy delivered the car to the Christchurch Airport's Car Rental Transfer Centre. For drop-off, there was no one there, and I had to park the car and drop the keys in the office myself, then walk back to the terminal! Yes, I had to walk back to the terminal myself (the company’s office is not located within the terminal!). I called to request a bigger car, and the company provided a higher-class Odyssey that had over 100,000 kilometers on it. The condition of the car was decent.

Staff member James was friendly, but the vehicle's condition wasn't great. It was a Nissan March with over 100,000 kilometers. The engine made abnormal noises when starting, and it struggled a lot on New Zealand's mountain roads.