Iceland Circle Tour

Good service

The deposit for the car was not mentioned! Had to pay 20,000 RMB with a credit card. This caused big trouble for many renters, including foreigners, who didn't have enough credit limit. Driving the car was nerve-wracking with such a high deposit.

I booked a Subaru Forester but was given a brand new low-trim Ford Edge. Although they are somewhat similar in class, I strongly suspect they don't actually have Subaru vehicles. The car pickup process was smooth and the staff were nice. When returning the car on Christmas Day, the office was already closed. They allowed me to return the car for free at 4 AM the next day, but the staff working on the second day of the Lunar New Year at 4 AM was understandably not in a good mood, giving a 0 for attitude.

We booked a Subaru Forester but were given a Hyundai Santa Fe. There's a noticeable difference between the two, but the staff insisted that the performance is similar and that this was the only available car.

It's a bit disappointing that there's no fixed location at the airport; it took 30 minutes to find it. Returning the car took 15 minutes, which was a bit slow. Everything else was very satisfactory!