Scheduled a pick-up time but ended up waiting for an hour and a half. The customer service kept asking companions to switch cars and sold them a product she still doesn't know. Despite having over ten people in line, only one person was assisting, and no one explained the car's condition, leaving us to figure it out ourselves.
The location is near the train station, which is fine. The first car had more than 20 scratches, but after communication, they changed it to another car, which was in better condition.
The staff can speak English. When picking up the car, they only checked the order, passport, and driver's license without looking at the notarized documents. The car provided as per the order was very new, with only about 400 kilometers on it. Returning the car was also very convenient.
In Seville, this store is located inside the train station. It would be helpful if they directly stated it's inside the train station. The staff were very friendly, overall very satisfied.
About QEEQ:10.0/10
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