Very convenient

Our flight did not match the booking time, requiring us to pick up the car a day earlier. Communication was difficult until we met a fellow countryman who was a supervisor in the hall. She enthusiastically helped us resolve the issue and provided excellent car usage suggestions. Unfortunately, we did not exchange contact information at the time, and we don't even know her name. Such a pity.

When renting the car, I had an English-speaking friend with me. During the return, although my English isn't good, the staff at the rental company was still very patient.

The car was good. However, the car I initially wanted was always unavailable, and they kept trying to recommend more expensive options.

Long wait during pickup, in spite of the fact that I was covered by recommended full insurance including road side assistance during online reservation, I was insisted to take additional road side assistance during the pick up causing an additional expense of US$44 per week.