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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6125423330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6125423330
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Southern France

Reviewed: Thu, Oct 10, 2019
About Europcar: 8.0 /10
Good service attitude, staff's English is acceptable.
About QEEQ: 10.0 /10

Relevant Reviews on Europcar LYON PART DIEU RAILWAY STATION

Sandy Madge

View more >
Reviewed: Fri, Jul 26, 2019
“Lyon-Geneva-Montreux-Chamonix-Lyon”
About Europcar: 10.0 /10
Very friendly, everything was straightforward without any tricks. What you book on QEEQ is exactly what you get.
About QEEQ: 10.0 /10

Cornelia Elizabeth

View more >
Reviewed: Mon, Dec 3, 2018
About Europcar: 2.0 /10
They arbitrarily use a high exchange rate for USD transactions and have repeated charges without resolving them. They gave us a 5-seater instead of a 7-seater. I'm not sure if there's a worse rental company.

Cedric Flynn

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Reviewed: Mon, Nov 13, 2023
About Europcar: 2.0 /10
Despite having purchased full insurance through the rental platform, they charged extra insurance fees without any explanation, and emergency rescue fees were also listed on the bill.

Rupert Sophy

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Reviewed: Sun, Aug 27, 2017
“If you are driving on narrow, winding mountain roads, it's better to choose a small car. SUVs might”
About Europcar: 8.0 /10
The car pickup point is right outside the train station with clear signs, making it very convenient. After registering, you walk 200 meters to the garage, get the car and leave by swiping a card. The return is at the same location; instead of using a card, you enter a code provided earlier and the car is inspected on the spot. What I was unhappy about was the car model change. Despite speaking both French and English, what could I do if they didn't have the car I booked? They gave me a brand new Mercedes for extra money, which nullified the advantages of booking through QEEQ. I might as well have booked directly on a foreign website. I can't say if it was intentional or not.
About QEEQ: 8.0 /10

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Economy | Peugeot 208 or similar
Reviewed: Wed, Jun 19, 2024
“Reserved regular car, received electric car. Was forced to upgrade.”
About Europcar: 9.0 /10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.
About QEEQ: 10.0 /10
Although I reserved a regular car I was told by the europcar agent that I reserved an electric car and that I need to upgrade if I want a regular car. I upgraded, which meant I had to spendabout 70 euros more for my reservation.

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