The attitude was indifferent. Additional charges for adding a driver are understandable since rules vary by location, but they didn't explain it clearly when picking up the car and directly charged the fee.
Overall, it was pretty good. The attitude was very nice, and there was no hard selling. We added an additional driver ourselves, and the extra cost was about 300 units.
The staff at the outdoor pick-up location seemed a bit inattentive. During my first pick-up, they forgot to give me the vehicle registration. When I returned to the airport, they claimed I lost it and asked me to pay a 186 euro fee for the loss. As it was impossible to determine who was at fault, I had to pay the fee. They then gave me a replacement car and claimed they had already given me the keys, but later I found out the keys were still with the same staff member. Overall, the staff at the pick-up location were subpar, making it an unpleasant car rental experience.
Picked up the car at 22:50, which was after working hours (they close at 22:00). The staff seemed a bit indifferent as they were thinking about leaving, and there were some language barriers, but it didn't delay the car pickup.
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