I booked toyota camry (group D) car at 3 pm I went on time of collection, didn’t find the car i booked or similar in same class They gave me small suv car claiming that this is upgrade as my car or similar class not available I refused to take small suv and asked for a sedan, when they said this only available otherwise you can cancel the booking. I had a business trip and the car was highly needed, so i was forced to accept it

Very supportive

Avoid Budget car rental in Dubai and Abu Dhabi!!!

They claimed to have Chinese service, but there wasn't any. Although I had already purchased insurance, they still added additional coverage, which I didn't mind too much. We had to wait to pick up the car because we needed to wait for someone else to return it.

I went to the service desk at Terminal 1, but they helped me with the car pickup even though it should have been Terminal 2. It was a pleasant experience!

The car rental company was great. I arrived early at 2 AM, and someone was there to assist me without any additional charges. Thumbs up!