AVEC Car Rentals Antalya International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Isaac Wallis

Turkey

Reviewed: Sat, May 18, 2019

About AVEC Car Rentals: 2.0 /10

The staff's attitude was indifferent, and they were at least twenty minutes late for both pick-up and drop-off. They didn't have the car I reserved and only offered to replace it with a small SUV of an unknown brand that couldn't fit our luggage. We had to pay extra to choose a Skoda Superb. Chinese customers should avoid this store; the attitude was as if we owed them a lot of money. The experience was terrible.

1 days rental

Relevant Reviews on AVEC Car Rentals in Turkey

Pamela Douglas(s)

Turkey

1 days rental

Reviewed: Thu, Aug 8, 2019

“Izmir-Pamukkale-Fethiye-Kas-Antalya”

About AVEC Car Rentals: 8.0 /10

Quick pick-up and drop-off process. In Antalya, we found the drop-off point easily by driving 100 meters forward as mentioned by other users.

About QEEQ: 10.0 /10

Cedric Childe

Turkey

1 days rental

Reviewed: Tue, May 7, 2019

About AVEC Car Rentals: 6.0 /10

Limited car availability

Larry Bryan

Turkey

1 days rental

Reviewed: Wed, May 1, 2019

About AVEC Car Rentals: 2.0 /10

First, when inspecting the car, it was purposely done in a dimly lit area, and they only checked briefly with a phone flashlight. Since we had full insurance and it was late at night, we didn't fuss too much. Unexpectedly, we were later charged for some scratches. I hope Zuzu Car can help resolve this promptly. Second, at pickup, the service personnel didn't properly check the vehicle. The ad blue (I'm not quite sure what this additive is) warning was not communicated, resulting in the car being unable to start midway. Contacting the rental company was futile as they couldn't even communicate properly in English, failing to resolve the issue. Thankfully, a kind person helped us refill, but it wasted a good 4 hours. The rental company promised to reimburse the additive and fuel costs, but they did not deliver. In summary, if you don't understand Turkish, don't rent from such companies. I hope Zuzu Car strictly monitors the quality of their suppliers.