We booked a baby seat, and they confirmed it at the desk, but when arrives found the car without and they said they run out of it. When we insisted on having one because we have 5 month baby, they managed to get one.
It took very long time for drop off, no one was there and we had to wait for the shuttle driver to drop off the car.
The place to return the car was not at the airport, but in a remote area with no street lights. The staff who inspected the car tried to make us pay for chewing gum stains that were already on the car seat and didn't allow us to contact the staff at the pickup location. It was very bad.
The service was terrible. They didn't provide the car we booked, giving us a lower grade vehicle instead. The drop-off location in Antalya was in a remote residential area you wouldn't believe... The car had a small scratch, and they charged us 700 lira for repair because we didn't report it to the police (it would have just needed some polishing back home). After arguing, they reduced it to 350 lira (repair cost seemed arbitrary). Later, in Goreme, the rental company there clearly stated that small accidents didn't need to be reported and were covered by insurance. Can we give this company a negative rating!
At arrival nobody was there to expect us (with a sign). We had to call the AVEC office. 5min later the staff appeared.
Car had a damage so the car was not so “beautiful” but other than that everything smooth.
About QEEQ:10.0/10
I would appreciate somehow if you could ensure that the rental car company is really on-site at arrival.
excellent car and service but for ruturn the deposit take along time one month , and road charge taking alot of money , without giving information how much cost when you ruturn the car
About QEEQ:10.0/10
excellent car and service but for ruturn the deposit take along time one month , and road charge taking alot of money , without giving information how much cost when you ruturn the car ( suggest to avec car comepany )
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