The staff was enthusiastic and patient, explaining everything in detail. The attendant at the AVIS downtown store in Fes, Morocco, was very welcoming. I added full coverage insurance with zero deductible on the spot. Due to a misjudgment on the vehicle, they quickly replaced it with another car for us. This car had only 30,000 kilometers on it, looked very new on the outside, and the interior was clean and tidy. After six days of driving, this car was excellent value for money. The return location was near Terminal 2 of Casablanca Airport, and the staff quickly inspected and released my deposit that day. In fact, AVIS's deposit is not high at all; it might be because I've rented vehicles from this global company before, the deposit was only 2000 dirhams. Surprisingly, the car I initially rented in Morocco from EUROPE required a deposit of 16,800 dirhams. So choosing AVIS was absolutely the right decision. I will continue to rent cars from their company in the future.

The staff were warm and patient, explaining everything carefully. The receptionist at the AVIS office in downtown Fez, Morocco, was very welcoming. I added the full coverage insurance with no deductible on the spot. Due to a misunderstanding about the vehicle, they quickly replaced the car for us. The new car had only about 30,000 kilometers on it and looked very new; the interior was clean and tidy. After a six-day journey, I felt this car was excellent value. The return point at Casablanca Airport's T2 terminal was easy to find. The staff quickly inspected the car and released my deposit the same day. In fact, the deposit at AVIS was quite low—only 2000 Dirhams, likely because I had rented from this global company before. Surprisingly, the deposit for the car I initially rented from another company (EUROPE) was 16,800 Dirhams. Opting for AVIS was definitely the right choice. I will continue to choose their vehicles in the future.

I had already paid over 200 RMB for full insurance on Zuzuche, but AVIS still charged me again. The local insurance fees were very high. Besides the 200 RMB paid to Zuzuche, I ended up paying over 200 Euros to AVIS. I paid the price for a BMW but got a QQ. Even though I was speaking in English the whole time, the contract was given to me in Spanish, with a bunch of unnecessary insurance added. When I discovered it, they said it could be changed, but I would need to pay a 3000 Euro deposit. It's a scam. Who dares to pay such a high deposit? I had to accept the losses, and finally, I spent over 2200 Moroccan Dirhams for a two-day rental. I don't know if this is an issue with AVIS Morocco, the whole of AVIS, or Zuzuche. The car was also very dirty and old. I rented a GPS but it couldn't even find the five-star hotel Savoy Le Grand Hotel in the city center. I ended up not using it at all. One Euro should exchange for 1:11 Moroccan Dirham, but the car rental place exchanged at 1:15. The staff said it was automatically set by the system. The entire experience felt like a scam! Is AVIS really a big company? Or does Zuzuche have no control over their suppliers? I hope other renters don't have to go through something like this.

You can rent a car right after exiting Tangier airport! The manager strongly pushed for insurance.

Around 45min to wait for avis agent at pick-up. For drop-off.. more than 2h to wait for avis agent at Marrakesh ..nobody at agency because Ramadan. Why no warning about that at pick-up ????