The pick-up and drop-off procedures were very quick. We purchased comprehensive insurance on the rental platform, so no additional insurance was required at the time of pick-up. However, the return address was not clearly stated in the contract.
My card was charged twice for 1600 CHF each. I'm working with the bank to get it refunded. How can such incidents be prevented? Please have customer service contact me ASAP!
Great experience renting from you guys, Thanks for the good service. The only thing that can be improved is guidance to drop location and also the waiting time to return the vehicle.
About QEEQ:8.0/10
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