Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
Ask for upgrade and was turned down. The customer next to me was given a upgrade without he asking. The car had minimum level of windscreen washer fluid. Had a a hard time to drive in winter n snow without washer fluid. Bought my own windscreen washer fluid to top up and use for my driving in winter snow. Avis disappointed me.
Why add a cross-border fee of 30 francs? Why add an agency fee of 20 francs? I have already paid in full in advance. I hope the platform and the car company will handle these costs.
Didn't want to be persuaded to buy the high-tier insurance from the rental company. They took 1500 Swiss Francs, and it hasn't been refunded to my credit card yet. Other rental companies refund within an hour of return.
i40를 원했는데 그 차가 없어서 다른차를 배정받았는데
대체된차가 i40에 준하는것인지 알수가 없어서 불편했고, 받은 차가 주행중 차량점검이 필요하다는 메시지가 계속 떠서 주행중 불안해서 전화를 했더니 별 문제가 아니라고 했지만 찜찜해서 렌터카 업체에 방문하여 차를 교환해 달라고 했지만 차가 없다고 해서 다음날 다시 방문하여 차를 교환했다. 차량은 잘 점검이 되어 있어야 하겠다.
They were amazing! The service they provided was stellar and even went out of their way to stay beyond closing hours to drop us to the airport. Truly grateful for their kindness
About QEEQ:9.0/10
quick responses when in need of assistance. Thanks
“great cars hope to not be surprised aside for breaks not working properly in both cars”
About Europcar:9.0/10
changing the car for car malfunctions was unnecessary had the service desks in milano checked the availability as requested, they told me to go to another office and on the way i passed through areas im not sure the car was supposed to pass through, and got stuck in a no car zone, this is such a shame.
in the end they sent me to the airport and there it was dealt with in good manner.
Tenemos un problema, pese a haber contratado un seguro, nos rozaron el coche sin nosotros darnos cuenta y ahora nos quieren cargar con los gastos. Cuidado!
Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures
About QEEQ:8.0/10
It would be very helpful if Qeeq offered more comprehensive online rental contract management. For example, the ability to request rental extensions online would be a great feature
Very satisfied. Even though our English is not good, they patiently used their phone to translate important points for us. Our credit card couldn't be used at the self-service gas station, and we were worried about returning the car late, so we returned it first. They informed us that their refueling service charges double and gave us a bit more time to refuel ourselves.
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