Budget Seattle Tacoma International A Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Hogan Vogt

United States

Reviewed: Wed, Aug 7, 2019

About Budget: 2.0 /10

Budget staff at Seattle airport uses some manipulative tactics. First, they ask about the number of people and luggage, then tell you that the car you booked is not available and suggest you upgrade for double the price. After refusing, the staff claim the price includes full insurance and advise you to sign electronically to save time. If you trust them, you may fall for it, as I discovered the next day that they had added duplicate insurance, which cost almost as much as the car rental.

1 days rental

Relevant Reviews on Budget Seattle Tacoma International A

Randolph Titus

United States

1 days rental

Reviewed: Sat, Jun 29, 2024

About Budget: 8.0 /10

The counter service was excellent.

When we arrived, Budget was already closed, and Avis handled the car pickup. I booked a car, but the only options available were a truck and a van. The two of us ended up using a huge van, which we drove around the city for two days. We didn't cover much distance, but refueling cost us 63 dollars.

Marcus Grantham

United States

1 days rental

Reviewed: Tue, Aug 27, 2019

About Budget: 2.0 /10

Exploited unfamiliarity with the language to upsell expensive insurance

Andre Isabel

United States

1 days rental

Reviewed: Sat, Sep 10, 2022

About Budget: 6.0 /10

Lack of transparency in charges

Hubery Silas

United States

1 days rental

Reviewed: Thu, Apr 28, 2016

About Budget: 4.0 /10

When we arrived at the store, there were no cars available in the group we had booked. Without asking, they upgraded us to a different model that was in a higher category, and the price doubled. After negotiating, they finally compromised, and we had to choose a model that cost twice as much. They said it was the cheapest model they had available, and there were no other options. Our original estimated cost was $300, but it ended up being over $540. If we hadn't negotiated, the quote they initially gave us was $750, which was really frustrating.

M.Paul

United States

1 days rental

Large SUV | ford Explorer 7 Seats or similar

Reviewed: Thu, Sep 12, 2019

“Total misrepresentation by Easyrentcars.com”

About Budget: 8.8 /10

Budget rented us a car with 3/8 tank of gas. We ask that be noted and they did. When we returned the car had over a half tank. They charged us for refueling and the gas itself over $120. We are of course disputing that overcharge with them.

Relevant Reviews on Budget Seattle Tacoma International A

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