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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6253061327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6253061327
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Sydney

Reviewed: Wed, Jun 19, 2019
About Hertz: 2.0 /10
At the Hertz counter in Sydney airport, the staff member tried to take advantage of my poor English by adding full insurance without my consent. Do they think I’m bad with numbers too? I kept refusing, and with the help of a nearby Singaporean Chinese woman who translated for me, I finally understood that even if the incident was someone else's fault, I would still owe $5000 AUD without full insurance. Seriously? Who makes such rules? Do they have such authority? Eventually, they changed it to basic insurance upon my insistence!
About QEEQ: 10.0 /10

Relevant Reviews on Hertz SYDNEY APT

Armstrong Sam

View more >
Reviewed: Wed, Sep 4, 2019
“Sydney to Brisbane”
About Hertz: 10.0 /10
Super convenient for pick-up and drop-off
About QEEQ: 10.0 /10

Zora Josh

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Reviewed: Mon, Apr 16, 2018
“Sydney, Melbourne, Great Ocean Road, Twelve Apostles”
About Hertz: 6.0 /10
We hoped they could take us to the airport when returning the car, but they refused. We had a lot of luggage and they didn't agree even after discussing. It was a very poor experience.

Xavier Sweet

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Reviewed: Thu, May 2, 2019
About Hertz: 2.0 /10
The airport signs were unclear at the time of return. The staff took a long time to agree to drive the car back, and as a result, I missed my flight.

Vic Ezekiel

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Reviewed: Mon, Feb 26, 2018
“Around Sydney”
About Hertz: 6.0 /10
The service attitude was good, but the A4 I reserved was unavailable. Only the Q2, Q7, and SQ5 were left, and they were all significantly more expensive than my reservation!

Bernice Virginia

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Reviewed: Mon, Aug 15, 2016
“Sydney–Canberra–Melbourne–Great Ocean Road–Melbourne–Sydney”
About Hertz: 10.0 /10
As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~
About QEEQ: 10.0 /10

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