The waiting time was extremely long, almost two hours. The final agreement included many additional charges, such as a daily $10 roadside assistance fee (which was already included in the insurance purchased through the car rental site) and a $20.99/day toll fee package (which was requested in advance but more expensive than the expected $14.99). However, since I had other things to do later and was already exhausted, I didn't want to argue further.

Very good, professional, and efficient. Their sales tactics are so effective that you end up spending a lot without realizing it. Companies in our country should learn from them.

They sucked!!!!! Wrong car, and they have THE WORST workers

We didn't get a car straight away because there was non available.

Like: The woman that took care of me, June, was very helpful. I had a disabled child with me and she went out of her way to help me, even carrying my luggage down to get the car while I pushed the wheelchair!
Dislike: Sounded like the car might need new brake pads.