Quick pickup process.

had to wait on the high end of the range for pickup at the airport, otherwise the car was great and the staff were helpful. they even drove us to our airport hotel when dropping off the night before, instead of only taking us to/from the airport itself

one oddity was the rental contract that I signed at pickup was in mandarin apparently because of Qeeq. also, Qeeq didn't make it super clear to Lotus what coverage I'd bought online through them already

Counter staff at Lotus were extremely helpful and didn't unnecessarily push and extra insurance. They gave great tips on where to visit, as well as a thorough explanation of the rules of the road in Iceland. They don't look to charge you for hidden costs and return was painless with no worrying about car condition involved. Superb service - other car rental companies should take note and learn from Lotus.

Great experience. Gregory provided great customer service. would definitely book with them again.

スタッフが、非常に親切‼️

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