Expreience was Good but end up paying extra unnecceary tire damage charges
A.DARVESH
Thailand
Reviewed: Mon, Jun 24, 2019
About Chic Car Rent:5.3/10
Had to wait long time for pickup . Difficult to detect the counter if passenger arrives at terminal 1. Need to walk to terminal 2 for counter.. counter person was in hurry to handover the vehicle and didnt let us click all the photos which turned up in unneccesary tire scratch charges of thb 5500. While returning counter person blames us that we should be responsible enough to check everything. Thank god we had 1st party protection which helped us in getting that money back.
“EasyRentCar is good, but the car rental partners might not be as perfect.”
About Chic Car Rent:6.7/10
The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins.
And the car we rent was different.
About QEEQ:10.0/10
Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.
The car already drove over 130000 km, the car condition, engine and inside cleanliness were good for 130000km. Huum but interior light did not work... The staff was kind and polite.The car was not ready at Airport pickup area, so I waited for over 30 mins... It would be better for staff to have a talk while waiting....
Don Mueang Airport terminal 2 Arrivals (Pick up and drop off) is easy to access through highway, but...due to Thailand road structure, a bit bothersome through local roads.
About QEEQ:10.0/10
Very easy to make a reservation.
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Expreience was Good but end up paying extra unnecceary tire damage charges
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