Few things that I did not like:
- The place does not accept a Venezuelan license despite the license being international
- The person that we spoke to did not speak any English but only Italian which made the conversation painful
- The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work
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Customer Service
Everything was fine, but a bit slow. It took quite a while to inspect the car during drop-off.
The process was slightly lengthy, but considering it's a local company, it's understandable. The countryside in Italy is still very beautiful.
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