Excellent! The car rental company staff are really friendly. The prepaid amount is also very low. I will always rent cars from this company in the future.
Few things that I did not like:
- The place does not accept a Venezuelan license despite the license being international
- The person that we spoke to did not speak any English but only Italian which made the conversation painful
- The staff did not explain to us how tolls work in Italy so we paid a ticket because we did not know how they work
Overall service was okay. The only bad thing was that we were given a new car (0 kilometers driven), but it came with an empty tank (virtually no fuel). We had to fill it up right after picking it up and then again before returning it. QEEQ is currently negotiating with the rental company about this issue and we are still awaiting the outcome. Returning the car with the same fuel level is nearly impossible (who can drive until the tank is completely empty?).
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