It was quite a good experience. The counter was very efficient, and the pickup process was simple and quick.

Even though it was a new car, it broke down unexpectedly, and the roadside assistance was very slow, which affected our subsequent plans. The rental agreement was for six days, but the car broke down after just four days. There was no compensation or refund for the remaining two days.

Great service. The car we reserved couldn't charge, so they upgraded us to a large SUV, making our Yellowstone trip very enjoyable.

Alamo in Salt Lake City is very close to the terminal, just a 5-minute walk. Several car rental companies are in the same building. The Alamo staff were very friendly, and I picked up the car directly with my driver's license. The Ford Escape I rented was unavailable, so they gave me a free upgrade to a Chevrolet Equinox. The car's condition was good, with over 20,000 kilometers, and it was very spacious, although the power was just average.

In Salt Lake City, Las Vegas, and Los Angeles airports, I got cars that had only driven 2000, 3000, or 5000 miles.