The staff speaks English and recommended an upgraded insurance package. After refusing once, they did not mention it again. They provided a brand-new Mercedes GLA200, which was very easy to drive and spacious. During the return process, the staff conducted an on-site inspection.
Overall, it was okay. The staff was slow with their procedures, taking almost half an hour to complete the paperwork. The reserved car model was not provided, and instead, they gave a BMW 3 Series Touring.
The queue time is still long, at least 15 minutes.
About QEEQ:8.0/10
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