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+1-2897685366
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From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9627007327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9627007327
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Reviewed: Thu, Sep 26, 2019
About Europcar: 2.0 /10
Terrible experience. They told me that the Zuzuche translation document they provided couldn't be used to pick up the car. If it can't be used, don't put it on the app! I called customer service and they said they would apply for a refund and asked me to place a new order, but the full amount was charged. This wasted over three hours of my time. Please don't waste travelers' time. Thank you. The cost was also higher than on the official website. The worst part of my 20-day trip was this Zuzuche experience.

Relevant Reviews on Europcar Rome Fiumicino Airport

Isabel Jim

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Reviewed: Sun, Jul 21, 2024
About Europcar: 4.0 /10
The car had previous damage, and no one inspected it when I picked it up. Fortunately, I took a video, so I avoided an insurance trap when returning the car.
About QEEQ: 8.0 /10

Noel Ackerman(n)

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Reviewed: Tue, Apr 2, 2024
About Europcar: 10.0 /10
During the trip, the car needed more AdBlue, so I bought and refilled it myself. When returning the car, I explained the situation to the counter and requested reimbursement. The staff asked me to email customer service with the details. Using the email provided by the counter staff, I contacted customer service and provided the receipt. Within a week, I received a refund of 28 euros.
About QEEQ: 10.0 /10

Isaac Leigh

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Reviewed: Wed, Feb 5, 2020
About Europcar: 8.0 /10
Quite good

Kenneth Temple

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Reviewed: Sun, Aug 12, 2018
About Europcar: 10.0 /10
Friendly
About QEEQ: 10.0 /10

Dempsey Aled(k)

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Reviewed: Sun, Apr 16, 2017
“Smooth process, don't listen to others; experience it yourself to know how easy it is”
About Europcar: 10.0 /10
The car was great, very new. I got an A3.
About QEEQ: 10.0 /10

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