We feel that we were scammed because they lied and forced you to buy their insurance and forced you to buy the Sunpass if you didn’t have $300,000 in property damage they made you purchase their insurance and it does not say anywhere about that until you get to their counter I will never rent from this place again . We would definitely like a refund !!!
Terrible service, very disrespectful. not pleasant one bit, customer walked out and cancelled booking because of bad reviews on Right Cars. I agree, will not rent there anymore, rather pay higher price, with people who are respectful.
They did not explain what was needed for insurance and charged me without telling me.
They also tack on a bunch of hidden fees like mileage and sunpass once you get there...
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Customer Service
Car was not cleaned before pickup. Booked a Hyundai Sonata or similar and received a Nissan Versa.
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