Car was not cleaned before pickup. Booked a Hyundai Sonata or similar and received a Nissan Versa.

SCAM ARTISTS! Right cars is scamming people with low rates only to charge extra fee upon pick up of the vehicle such as supplemental liability insurance if you don't have 300,000 on your own insurance ( most if not all states only requires 25,000 - 50,000) so why are they asking for 300,000? to obligate you to buy theirs!. to sum it up, will never rent from them again and will do everything I can to steer as many customers away from them as I can.

We waited at the airport for over an hour for the free shuttle, it never showed. Another car rental company was nice enough to give us a ride to the office. Once there, we discovered that there were very few rentals available and the customer service staff was not helpful. They demanded that we carry $300k in liability insurance and provide documentation of such. We did not have it so we were told we had to purchase their insurance, which raised the cost significantly. We decided not to rent with them because of their unethical business practices.

After completing the paperwork and being told that the coverage on my BMW M6 wasn't enough to cover the Nissan compact I was renting, the agent tried to tell me I HAD to get their insurance. I had called my insurance company (USAA) before my trip and they assured me my coverage was sufficient. When I told the agent (W. Curri) I would check with my credit card company to make sure everything was legit, he said he would not rent me the car and pulled back all of the paperwork. Leaving me stranded and scrambling for another car. I will NEVER do business with this company again and if asked, I will tell any/everybody about my horrible experience with them.

Hidden charges for tools never disclosed till checking out

Like: The agent found a discount to apply for the sun pass.
Dislike: Dirty car.