It took 1.5 hours to pick up the car. With a kid and feeling exhausted, we had to wait there. The other rental companies nearby had plenty of staff and quick service, but Autoatrad was extremely slow, which made the experience very unpleasant.
Extremely inefficient. We waited for half an hour at the pickup spot before getting the car. After talking to the staff, they told us the car was still on its way. I didn’t quite understand why they said that, as the car was clearly in the parking lot.
There was a counter in the airport hall where the procedures were handled quickly, but they did not inform me of the specific car model. I chose an SUV COMPACT, but they gave me an SUV SMALL, which is a completely different category.
Very satisfied. The car was new and comfortable to drive.
About QEEQ:8.0/10
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