The service is good. I'm not sure how the insurance is at other rental companies. This shop at Iceland airport doesn't have separate gravel insurance. You'll need to buy full insurance.

We were a group of 6, with 6 carry-on suitcases and 6 backpacks. We originally booked a mid-large size MPV, but they gave us a 'compact' MPV instead, which clearly did not match the product description. I recall that the price for the given vehicle was cheaper when we initially booked. So, the 6 of us were squeezed together.

Since we arrived at 11 PM, there were not many people, the process was fast, and we got a bigger car than initially booked, a Ford 9-seater, which we were quite satisfied with. There was no insurance upsell and returning the car was smooth, and it seemed there was no deposit required.

Good service. Even though we arrived late and our order was canceled, Thrifty still rented us a car. However, poor rating for QEEQ's customer service as they didn't help us resolve the issue and just said it was canceled because we were late. Poor service.

Payment was inconvenient after switching cars, but everything else was great