We were a group of 6, with 6 carry-on suitcases and 6 backpacks. We originally booked a mid-large size MPV, but they gave us a 'compact' MPV instead, which clearly did not match the product description. I recall that the price for the given vehicle was cheaper when we initially booked. So, the 6 of us were squeezed together.

Thrifty is very close to the airport, with an airport shuttle available that takes about 3 minutes. Since we arrived on an early flight, there were not many people in line at the store, and we were served directly.

Payment was inconvenient after switching cars, but everything else was great

The rental process was not particularly fast, but overall service efficiency was okay, and the staff's attitude was also fine.

The car is very new and in good condition.

Easy to operate and the information on the website is useful and accurate.