We rented two cars at the same time and parked them together. One car was charged over 500 RMB for parking, while the other had no parking fee but was charged 72 euros for cleaning.
When I picked up the car, the staff came up with various excuses about getting off work soon. They handed over the car and left quickly. During the return, they inspected it very carefully, especially under the front bumper, looking for scratches, and they found some. I suggest paying attention to details when renting from this company and definitely buy insurance from Zuzuche. Several Chinese customers with me encountered damage charges. Moreover, the charges are based on the damage to the entire part.
Overall, it was pretty good. The attitude was very nice, and there was no hard selling. We added an additional driver ourselves, and the extra cost was about 300 units.
1. They ignore you if you don't speak English, even with a reservation. 2. They forcefully upsell insurance, not allowing you to see the contract until you sign and pay, which they use to justify the insurance push.
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