Terrible experience. Not the way which we expected. Not clean car producing some sound while driving

I returned the car with a full tank, but they claimed it wasn't full because the fuel gauge was slightly off and wanted to charge me a fee. When I drove off again, the gauge returned to full. I chose to drive to refuel and got into a minor accident with a third-party vehicle. Even though I provided the other driver's license and information, they made me pay 200 AUD on the spot, claiming it was the maximum compensation. Then, five months later, without any reason or notification, my credit card was charged nearly 4000 AUD!!! The rental car company's customer service has not provided a detailed explanation or evidence for almost two months. To this day, they have not refunded the unjustified charge.

The car rental office and pick-up location are too far apart, and we were not informed in advance that the drop-off location would be different.

Very happy with the car & entire rental experience.

Booking was quick and easy. Very happy with the price of the vehicle.

Wonderful car for it's category. Top of line! Although it was a bit dirty inside

Easy process

easy and cheaper rate