They charged £195 for a small mark on the tire, which they found using a flashlight up close, plus an additional 20% service fee. It's a scam. I thought big companies wouldn't do this, but this one acted just like the small companies. I won't use them again. The radio couldn't be turned off, the navigation sound couldn't be turned on, the car didn't drive straight, and the steering pulled to the left. Make sure to take lots of photos as evidence when you pick up the car.
We arrived a bit later than the scheduled pickup time, yet there were no cars available. After completing the paperwork, we had to wait over ten minutes for the car to return.
Good service attitude, no sales pitches, and convenient return process.
About QEEQ:8.0/10
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