Very satisfied. The staff was very patient, and upon learning that we would mainly be driving in Switzerland, they swapped our car on the spot for a slightly larger Lexus LBX hybrid, which was very fuel-efficient for mountain roads.
During the queue, they didn't process orders by sequence but rather recommended other car models and insurance plans. The key issue was that they didn't tell me this small car uses diesel, which almost led to a big mistake.
“Slow check in at Hertz Geneva Airport, great service in Lausanne.”
About Hertz:8.0/10
The check in desk was manned by one one person, later by only two. Long queue. More than 35 min waiting.
About QEEQ:10.0/10
Great value!
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