Excellent

Satisfied

The service was poor. When I went to pick up the car at Sydney Airport, a lady attended to me. Not only did she try to upsell insurance, but the procedure took so long that we couldn't get the car immediately. She said she needed to confirm something with the headquarters and asked us to wait. After a long wait, she was nowhere to be found. Her colleague told us she had already finished her shift! Thankfully, a male colleague helped us to finally get the car. It was not a pleasant experience. Other rental companies had already processed numerous cars by that time. Plus, the cost was higher than what was listed on the website, which was odd.

Prompt and friendly customer service from counter staff, clean and new vehicle provided

Initially I felt apprehensive to book with third party platform, however I have positive experience with QEEQ. The platform is straight forward and easy to use and telephone inquiry also met with friendly and competent customer service staffs. I am happy to give 5 stars review to QEEQ I did purchase reduce access insurance with QEEQ and glad that I do not need to make claim, be good to see review from anyone who might have insurance issue either positive or negative

Happy with everything overall. No issue’s. Staff, great customer service. Europe rental location was easy to find.