Not bad, no need to worry, just communicate properly. Acceleration pass service fee is $14.99 per day based on the number of rental days, regardless of whether you use toll roads or not. This can add up. They added insurance when I picked up the car, but after communication, we cancelled the unnecessary coverage. I mistook a 4 for a 9 in the parking spot number and took the wrong car. The staff at the exit noticed and had me wait while they brought the correct car. They were quite nice, thanks.

No upselling. If you declare you don't want insurance, they cancel it accordingly.

There was a bit of a queue at the counter, but they had four counters open. The guy who helped me was very nice, didn't try to upsell, and explained everything clearly. Just had to wait a bit long for the vehicle, about 20 minutes.

Extortion and forced insurance sales, taxes, etc., the actual rental fee almost doubled

They may suggest upgrading your car or purchasing additional insurance, but make sure to ask everything clearly before deciding