As a tourist from Hong Kong, it was convenient that the staff could speak Mandarin and Cantonese. The vehicles were new and clean, and the staff were polite. The process for both picking up and returning the car was quick. They also provided useful tips for driving on the road. I will definitely rent from them again next time.

Excellent customer service

The staff were attentive and enthusiastic.

Excellent experience and a good condition of the car is the first priority of everything

Provide coupon and discount for each booking. At least 10% off is the start-up position of discount for each booking.

I paid for Toyota Innova or similar car but they downgraded to a Malaysia made 4 door sedan. The size was much smaller and the staff rejected to change a similar car. I had no choice but to take the downgraded car. The Bluetooth audio took us 40 min and not able to connect my iPhone for GPS and audio. Most car rental companies rent the car with full tank of gas while this one left only less than half tank and the staff said to return the car with 3 bars. How could I return the car with exact measurement for 3 bars. Without any choice I had to fill up the tank almost full to benefit the next renter because there was quite a distance between KL city center and the airport.